How Our Competitions Work

We run two main types of competition:

Draw-Based Competitions

A set number of tickets are made available. When the competition closes or sells out, a winner is selected at random. Winners are chosen either through our live draw (streamed on Facebook) or automatically by the RaffleX platform's random number system, which produces verifiably random and auditable results.

Instant Win Competitions

Winning ticket numbers are randomly assigned by the system when the competition is created. As tickets are purchased or claimed through free entry, players are instantly told whether they have won. Instant win prizes are revealed through interactive games such as Spin the Wheel, Scratch Cards, or Slots — these are just fun ways of revealing your result, the outcome is determined the moment your ticket is assigned.

We use two methods to select winners, depending on the competition:

For instant win competitions, winning ticket numbers are randomly assigned by the system at the point the competition is created — before any tickets are sold. This means the outcome is completely independent of when or how you purchase your ticket.

We want you to make an informed decision before entering any competition. On every competition page, you can see:

This information helps you understand the likelihood of winning before you decide to enter.

Every Phat Stax competition can be entered for free by post. Details of the free entry route are clearly displayed on every competition page before the point of purchase, via the Free Entry tab.

Winners are notified promptly and will receive the advertised prize or a reasonable cash alternative. We make the following guarantees:

In addition to our draw-based competitions, we offer instant win competitions where you can win prizes immediately when your ticket is revealed.

• Free entry works in exactly the same way for instant wins — free entries have an equal chance of winning
• How the free entry route works for instant wins is clearly explained on each competition page
• Instant win competitions do not make up the majority of our total live competitions at any given time

Where any of our competitions include a charitable contribution (for example, where a percentage of sales or profits is donated to charity), we will clearly outline the following on the relevant competition page:

• Which charity or cause the contribution supports
• How the contribution is calculated (e.g. percentage of sales or a fixed amount)
• How much has been donated and how often

We will never use a charitable contribution as a marketing tool without being fully transparent about the details. Where we use charitable contributions in our promotional activity, we will comply with the Code of Fundraising Practice.

Phat Stax Competitions is a signatory of the Voluntary Code of Good Practice for Prize Draw Operators, published by the Department for Culture, Media and Sport (DCMS). We are committed to:

• Running every competition fairly and transparently
• Ensuring all entries — paid or free — have an equal chance of winning
• Providing clear information about each competition before you enter
• Delivering prizes promptly and as advertised
• Allowing sufficient time between a competition opening and closing to encourage responsible play
• Regularly reviewing our processes to maintain the highest standards

The full Code can be viewed at gov.uk.